Sample PinPoint Assessment Results

Name: John Doe
ID: 313772
 

Attitudes Graphic

This report is a quick graphic view of the participant's scores and levels of concern for each scale.

© 2007 Psichometrics International

- John learns new information very quickly
- Often able to anticipate problems and develop appropriate solutions
- John enjoys challenges and learning new skills and performs better when these opportunities are available
- May become bored in medical positions that are more routine after the initial training is complete
Question: Describe a time when an interesting opportunity to learn an advanced new procedure or type of equipment was cancelled and you were stuck in your usual daily routine. What did you do?

- John has a good balance between being detail oriented and being able to respond to unexpected requests or events
- Work settings that require a particularly high attention to detail continually throughout the day may be more difficult
Question: How do you make sure that your patient records are always accurate and in order? Will you give me one or two examples.

- Others will usually view John as likeable and able to compromise when necessary
- Usually takes direction well and at the same time provides direction to patients as necessary
- Comfortable managing support staff and working with difficult patients or performing unpleasant or painful procedures
Question: Give me an example of a time when you had to explain some new procedures to coworkers. How did you go about it?

- John can usually balance the need for structure with flexibility to deal with unexpected events during the day
- John usually follows procedures consistently, but also uses good judgment to make exceptions when necessary
- A quick learner, John prefers work settings that offer variety
Question: Give me an example of how you have handled an unexpected problem. What was the problem and what did you do?

- John is usually seen as friendly but able to be reserved when necessary
- Has a good balance between talking and listening to patients
Question: Tell me how you stay focused on your work despite interruptions and schedule changes.

- John usually handles pressure well unless it is extreme and frequent
- Typically has a balanced sense of urgency with others
- John is generally calm under pressure and able to handle difficult patients or subordinates with poise
Question: Tell me about a situation where you had many tasks to do and there wasn't enough time to do them all. How did you get everything done?

- John is team oriented but does appreciate being acknowledged for individual efforts
Question: Describe a time when you really enjoyed your job because of the people you were working with. What made that situation so good for you?

- John's responses have been frank and open

© 2007 Psichometrics International

General Reasoning (Cognitive)
Question: Tell me about a time when you were very motivated to do your job every day. What were you doing and what types of problems did you deal with?

Question: Tell me about a time when a coworker kept asking you the same question over and over again. What did you do?

Question: Give me an example of a job where you were given many simple or routine tasks to perform daily. How did you handle that?

Conscientious (Organization)
Question: Tell me about a time when you were helping someone on a project but someone else needed something urgently. What did you do?

Question: Give me an example of a time when someone asked you for some information and by the time you pulled it together, they changed their mind about what they wanted and you had to start over. How did you handle it?

Question: Give me an example of how you keep track of the details of a project or task.

Tough Minded (Assertiveness)
Question: Describe a time when you were able to help a customer because you had been friendly with them.

Question: Tell me about a time when you handled a situation that seemed impossible to deal with. What happened?

Question: Give me an example of when you had to make a tough decision at work. What was the situation?

Conventional (Rules)
Question: How have you handled a situation when a customer asked for something a little different than what you had provided them in the past.

Question: How do you stay motivated to handle routine tasks that are required every day?

Question: Tell me when you have given a discount to a customer that was not approved. What was the situation and what happened?

Extroversion
Question: Describe a time when you had to continually interact with others during the day in an upbeat manner. How did you stay enthusiastic?

Question: Describe a time when you worked in an environment that you felt was very motivating to you. How many people did you work on a typical day, and how did you interact with them throughout the day?

Stable
Question: Tell me about a time when you had to handle a last minute request from someone at work and it was difficult to get it done in time.

Question: Describe a time when you had to deal with multiple demands from several people at work at the same time. What did you do?

Question: Give me an example of how you have dealt with a very upset customer or coworker on the phone.

Team
Question: Tell me about a time when you made a customer or coworker very happy with the way you handled their problem.

Question: Describe a time when you felt that you should have gotten credit for something that you did but no one took the time to acknowledge you. What was it like?

Question: Tell me about an time when a customer or coworker wanted you to do something for them, but it was not in the best interest of your employer. What did you do?

© 2007 Psichometrics International

Characteristic

Above Average

Average

Below Average

  Solving Problems

  Making Decisions

  Motivating Others

  Planning and Time Management

  Handling Confrontational Situations

  Making Presentations

  Handling Change

  Win-Win Team Approach

Note: This report represents only a small part of the factors that can be helpful in determining job performance. It is not designed to specifically recommend or not recommend any individual for employment and the ultimate employment decision rests with the Employer.