Client Case Study
NurseTesting Implemented October 2005
| Industry: | Healthcare Staffing Services |
| Size: | 30+ employees |
| Websites: | www.amrpronurse.com, www.amralliedhealth.com |
| Key Metric: | Increase number of healthcare professionals billing each week, maintain 100% of healthcare credentialing in electronic format (paperless), and become a JCAHO Certified Health Care Staffing Service in 2007. |
Business Needs: AMR Allied Health & AMR ProNurse needed an established web-based testing solution to build, host and maintain competency testing, skill evaluations and annual in-services in order to meet our goals of business growth and become a JCAHO Certified Health Care Staffing Service in 2007.
Solution: After investigating numerous solutions, NurseTesting was selected to built, host, and maintain our web-based testing site based on their service excellence, user-friendly interface and nationally validated clinical exams.
Results: NurseTesting has assisted AMR Allied Health & AMR ProNurse's business growth to exceed 30% in 2006, reach our vision of becoming paperless, and will be instrumental in our ability to become a JCAHO Certified Health Care Staffing Service in 2007.
AMR Recruiter Testimonials:
In addition to NurseTesting being a faster more efficient way to test our candidates it also saves the recruiter's time in grading each exam, by providing test results immediately when a candidate completes. This is a necessity when working in the fast paced environment of staffing.
Before we began using NurseTesting at AMR ProNurse it was challenging to find candidates willing to sit in our office for four hours to complete our paper testing. With the help of NurseTesting our candidates can take their time and complete the tests in their own home. This is more efficient for not only the candidate but also for me the recruiter.
NurseTesting has provided my nurses the ability to complete the exams at their convenience. If they are unable to spare the full 90 minutes to take all of the required exams, they have the option to take them one at a time throughout their busy day!
Measures of Success
Key Metric: Increase average number of temps billing each week. On average, temps billing increased 30% YoY.
Key Metric: Maintain 100% of healthcare credentialing in electronic format. On of October 22, 2006 with the assistance of NurseTesting's interface and database storage, AMR Allied Health & AMR ProNurse reached their goal of becoming 100% paperless.
Key Metric: To become a JCAHO Certified Health Care Staffing Service in 2007 - in progress.
National Validation: NurseTesting's "Nationally Validated clinical exams were developed with the purpose to determine a nurse or healthcare professional's skill and qualification in their specialty, and their capacity to utilize and apply their knowledge to deliver safe and effective patient care. Our exams identify the most important aspect of each clinical specialty."
Financial Savings: Pre-NurseTesting AMR Allied Health & AMR ProNurse relied upon allied health and nursing consultants to review and modify exams and skills checklists. With over 20 different specialty areas, annual costs associated with exam and skills maintenance ranged from $200-$600 per set, or upwards of $10,000 per year.
Recruiter Time Savings: Pre-NurseTesting AMR Allied Health & AMR ProNurse recruiters would be responsible for administering, grading and entering all competency exams, skill evaluations and annual in-services into our front office solution. NurseTesting has practically eliminated 100% of the recruiters' administrative burden; enabling them to spend quality time with each employee which ultimately bolsters our retention.
Healthcare Professionals Financial & Time Savings: Pre-NurseTesting all healthcare professionals were required download and print their annual skill evaluations and annual in-services and then fax to our office. NurseTesting has removed this burden, now our employees logon to their email accounts and complete their annual updates in less than 1 hour.
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